Knowledgebase: Proofpoint Essentials
Proofpoint Essentials reports - "550 User email address is marked as invalid"
Posted by Richard Kennedy on 10/03/16 14:24

The Proofpoint Essentials MTA's will give a 550 user invalid response to inbound email sent to a recipient address that has been marked as Invalid by the SMTP Discovery service.

"550 User email address is marked as invalid"

If the email address is in fact required, it should be removed from the Invalid list.

Invalid email addresses are summarized in our SMTP Discovery reports, which have been running weekly since Jan 2011.

See: SMTP Discovery for more information on SMTP Discovery reports

To minimize administration requirements and to ensure an accurate email list for future reference, please configure LDAP discovery from the Proofpoint Essentials Organization Administration area.

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