Knowledgebase: Proofpoint Essentials
Deferred email logs
Posted by Richard Kennedy on 10/03/16 14:32

Delivery Status Deferred:

Emails get deferred at Proofpoint Essentials,  if the destination SMTP server is down or if there is a temporary network issue with the receiving server.
In this case, receiving server should be investigated, may be looking at receiving server's log details should help identifying the issue with that server.

If the E-mails are getting deferred at Proofpoint Essentials end, these emails will be automatically retried once every 5min, 15min, 30min and 1 hour after that for the next 14 days. There is no manual flush involved or supported in this case.

Related Article:Understanding E-mail Logs

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