General Failure Message in Outlook when trying to use the Digest
Posted by Richard Kennedy on 14/03/16 09:17
This error occures when a End-user is using outlook when reciving their digest. The End user clicks on the link to release the message and they get the following error message:
General Failure. The URL was: https://us1.proofpointessentials.com/app/release.php?r=xxxxx...*. Application not found
PC World Author Rick Broida found the solution talking to a Microsoft Repesentive about this issue "the problem arises when various applications corrupt the default http:// protocol handler registration. Thus, fixing it is fairly easy."
Steps to fix this issue:
Note: It is recomended not required to restart your computer after this change.
Broida, Rick. "Microsoft's Fix for Outlook's 'General Failure' Error for E-Mail Links." PCWorld. PCWorld, 05 Dec. 2011. Web. 14 Aug. 2015.
Other External Links:
"Fix General Failure When Open Link or URL from Outlook and Windows Mail Raymond.CC." RaymondCC Blog. N.p., 25 Mar. 2008. Web. 14 Aug. 2015.
Srinivasan, Ramesh. "Fix for Application Not Found Error When Opening a Hyperlink or URL - The Winhelponline Blog." Winhelponline Blog RSS. N.p., 30 May 2008. Web. 14 Aug. 2015.