Knowledgebase: Pegasus Opera
SOP showing 0.00 values on front screen and in view lines
Posted by Claire Craig, Last modified by Claire Craig on 16/06/17 14:57

If in SOP the front screen is showing 0.00 but the lines on the order have been priced, this may be due to a document being edited at DELIVERY stage with the prices, so the 'A' line has no values but the 'X' line has been updated.  Due to this the front screen in SOP may show as 0.00 and if you ACTION\VIEW\LINES - again may show as 0.00 

To fix this you need to amend the ITRAN for each line where there is a  'X' line, FILLING in the price, vat and total price fields.
You will also need to amend IHEAD with the totals from all of the 'A' lines.

 

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Claire Craig
03/08/16 09:36
As per Pegasus Call Reference; 9937066 - this is not a defect but how Pegasus has been designed to work. For customers experiencing this, process and procedure will need to be reviewed.