How to add a shared mailbox to Outlook App
Posted by Kirsten Rock on 22/08/19 11:00
  1. Add a new account


  1. Select to add it as an IMAP account, and use the Advanced Settings:
    Below is the following details you need to enter once “Advanced Settings” is selected:

    Name: “account name”
    E-mail: [email protected]

    IMAP Incoming server:


    Username: [email protected]\sharedmailbox name (not email address for shared mailbox).

    Password: your password


SMTP Outgoing server:


Username: [email protected]

Password: your password


Once you have entered these details, please proceed and the shared mailbox should be showing.

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