Knowledgebase:
Sage 200 - New Users Printing
Posted by Kathryn Smith, Last modified by Kathryn Smith on 10/11/21 14:56

New Users Printing

A common issue that we face regularly when setting up new users is that when the user comes to print documentation, nothing happens.

This is caused by the output mode not being set for that user.

When logged in as the user who is experiencing the problem. Go to the 'cog' icon in the top right hand cornerĀ 

Then select 'Choose Output Mode'

This will give you three options.

Printer - This will send all documents and reports to the printer.

Preview - This will display all documents and reports on screen. The user can then decide what they would like to do with them (email, print, spool, export, close etc).

Spooler - This will send all documents and reports to the Print Spooler. This will hold all documents until the user decides to delete them. All documents can be viewed from the spooler and then can be emailed on or printed etc. To access the spooler the user will need to select the printer icon in the top right hand corner.

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