Knowledgebase: Pegasus Opera
XRL running TEST CONNECTION on the O3 Server VFP Static and Dynamic\SYSTEM\system.dbc getting Failed: data provider or other service returned an E_FAIL status
Posted by Claire Craig, Last modified by Claire Craig on 07/09/22 16:18

On XRL installation when running the TEST CONNECTION on the O3 Server VFP Static and Dynamic\SYSTEM\system.dbc

if you get Failed: data provider or other service returned an E_FAIL status

this will be due to a balance in the SEQCO.DBF exceeding 13 digits - possibly Debtors, Creditors or Sales Order Balance

Log into Opera3 and go into MONITOR COMPANIES and run the "CALCULATE BALANCES" - this should then reset these figures to agree to the actuals

You should now be able to re-run the TEST CONNECTION in your XRL Maintenance\Client Setup

See Pegasus Incident:  16757349

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