Knowledgebase : OnApp Control Panel
OnApp version 4.0 introduces the possibility for customers to import their own SSL certificates. To import a SSL certificate: * Log in to your Control Panel. * Choose SSL CERTIFICATES in the CDN section. The page that loads shows all available custo...
Adding a disk to a virtual server will require that VS should be rebooted. If a VS is running when you try to add a new disk to it, you'll be asked to confirm the reboot. To add a disk to a virtual server: * Go to your Control Panel's VIRTUAL SERVERS ...
* o to your Control Panel's EDGE GROUPS menu. * Click the label of the CDN EDGE GROUP you want to configure. * On the screen that appears you may assign or remove locations by clicking the ACTIONS button next to the required location.
VS autoscaling allows you to change the RAM, CPU and disk size settings of a virtual server automatically. VS resources scaling is based on rules you specify. For example, you can set up a rule that will add 1000MB of memory to a VS if RAM usage has been ...
To see the bandwidth statistics/graphs for CDN resources: * Go to your Control Panel's CDN RESOURCES menu and then click the BANDWIDTH STATISTICS tab. * Select type of filter - either GB or Mbits/s. In MBPS mode you can get statistics for the last 1...
OnApp has a record of all the charges applied to your CDN resources. You can view the resource statistics under the statistics available, or those for a shorter period by setting a Start and End time. To view billing statistics for a CDN resource: *...
Network Interface usage page displays bandwidth used in two charts: statistics for 24 hours and hourly statistics for the period up to three months. To view the edge server's network interface usage statistics: * Go to your Control Panel's CDN EDGE S...
This section contains a comprehensive guide through the CDN Setup wizard. The wizard is used to enable and configure the CDN service. Follow the stages of the wizard as instructed on the screen to configure a CDN portal. To make any changes after setup is...
Here is the list of instructions for uploading files and embedding video to CDN resources. Follow the step-by-step instructions below to upload files or embed video to the required CDN resource type. * Http Push CDN Resources * VOD Pull CDN Resource...
To change your OnApp password, navigate to https://onapp.thecloudsimplified.com [https://onapp.thecloudsimplified.com] 1) Once logged in, select your name, which is shown on the top navigation bar 2) Select 'My Profile' on the drop down navigation menu ...
The NETWORKING > NETWORK INTERFACES menu shows the virtual network interfaces allocated to this VS. Network interfaces join the physical network to the VS. When you create a VS a network interface is added automatically. This network interface will be as...
To convert virtual server backup to template: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the BACKUPS tab, then select the appropriate backup type: * IMAGES - full backups * FIL...
To add an autoscaling cluster to your cloud: * Go to your Control Panel's LOAD BALANCERS menu. * Click the ADD A BALANCER button. On the page that follows, fill in the form that appears: CLUSTER CONFIGURATION * _Port -_ specify the port for thi...
There are two ways of creating a CDN edge group: * Using a CDN setup wizard * Creating the edge group under the Users and Groups menu To create a new CDN Edge Group using the Users and Groups menu: * Go to your Control Panel's EDGE GROUPS menu....
To add new CDN edge server: * Go to your Control Panel's CDN EDGE SERVERS menu. * On the screen that appears, click the CREATE EDGE SERVER button or press the "+" button. * Fill in the edge server creation form step by step: Step 1 of 4. Cloud Lo...
To create new storage server: * Go to your Control Panel's CDN STORAGE SERVERS menu. * Click the CREATE STORAGE SERVER button at the bottom of the screen. * Fill in the storage server creation form step by step: STEP 1 OF 4. Cloud Locations The ...
You can create custom templates by making a backup of an existing virtual server and saving it as a template for future use. To create a custom template: * Create a new virtual server and configure it as you would like for your template. * Click the...
To add a new DNS zone: * Go to your Control Panel's DNS menu. * Click the CREATE DNS ZONE button. * Fill in your domain name. At the domain registrar, point your domain to the following name servers: * ns1.yourdomain.com * ns2.yourdomain.com ...
To add an HTTP CDN resource: * Go to your Control Panel's CDN RESOURCES menu. The page that loads shows the list of CDN resources. * To create a new CDN resource, click the "+" button in the top right corner or the CDN RESOURCE WIZARD button. * ...
To add a live streaming CDN resource: * Go to your Control Panel's CDN RESOURCES menu. * Click the "+" button in the top right corner or the CDN RESOURCE WIZARD button. * Follow the steps of the CDN resource creation wizard: TYPE SELECT Select t...
In this scheme, load balancers manage incoming requests one by one, rotating them between the servers added to a cluster (a round-robin method). OnApp load balancers are based on Layer 4 load balancing which means that requests are distributed at the tra...
o create a recipe: * Go to your Control Panel's RECIPES menu. * Click the "+" button. * Fill in the recipe creation form: Properties _Label_ -give your recipe a label _Description_ - provide a short recipe description (optional) _Unix compat...
To add a video on demand CDN resource: * Go to your Control Panel's CDN RESOURCES menu. * Click the "+" button in the top right corner or the CDN RESOURCE WIZARD button. * Follow the steps of the CDN resource creation wizard: TYPE SELECT Select ...
Virtual servers are created from templates. To create a virtual server: * Go to your Control Panel's VIRTUAL SERVERS menu and click the_ "+"_ button, or click the CREATE VIRTUAL SERVER button at the bottom of the screen. This will start a VS creation ...
In addition to the system auto-backup presets, you can schedule backups of virtual servers (VS disks) as required. For example, you can set up a schedule to back up your disks once a week. The combination of Scheduled VS backups and Auto-backup Presets ...
To delete a CDN edge server: * Go to your Control Panel's CDN EDGE SERVERS menu. * Click the label of an edge server. * When the page loads, click the TOOLS button, then click DELETE EDGE SERVER. * You will be asked for confirmation before the e...
To delete a storage server: * Go to your Control Panel's CDN STORAGE SERVERS menu. * On the screen that appears, you'll see the list of all storage servers in the cloud. Click the HTTP/STREAMING tabs to view storage servers by type. * Click the AC...
You can delete your templates. To do so: * Go to your Control Panel's TEMPLATES > TEMPLATES LIST menu and click the MY TEMPLATES tab. Your custom templates will be listed there. * Click the ACTIONS icon next to the template you want to delete. * С...
To delete a domain zone: * Go to your Control Panel's DNS menu. * Click the ACTIONS button next to the domain zone you want to delete, then click DELETE. * Click OK to confirm the deletion.
To delete a load balancer: * Go to your Control Panel's LOAD BALANCERS menu. * Click the DELETE icon next to a required load balancer. * Click OK to confirm the deletion.
To delete a recipe: * Go to your Control Panel's RECIPES menu. * Click the DELETE icon next to the recipe you want to remove. * Confirm the deletion.
To delete a custom SNI SSL Certificate, follow this procedure: * Log in to your Control Panel. * Choose SSL CERTIFICATES in the CDN section. The page that loads shows all available CDN SSL certificates. * Click the ACTIONS button next to the requi...
Shut down the virtual server before destroying it. If you are deleting a VS that is running, the VS will be deleted after the time set in Timeout Before Shutting Down VSs configuration parameter. To remove the virtual server from the cloud: * Go to yo...
To delete a backup: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the BACKUPS tab, then select the appropriate backup type: * IMAGES - full backups * FILES - incremental backups ...
TO DELETE A NORMAL BACKUP SCHEDULE: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtual server you're interested in. * Click the STORAGE tab, then select DISKS. * On the screen that appears, click the ACTIONS butto...
To delete a disk: * Go to your Control Panel's VIRTUAL SERVERS menu. * Make sure your virtual server is powered off, then click its label to open its details screen. * Click the STORAGE -> DISKS tab. * Click the ACTIONS button next to the disk y...
The main VIRTUAL SERVERS screen displays the network speed of each VS's primary network interface. To see the speed of all interfaces assigned to a VS: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtual server you ar...
DNS setup allows you to create a DNS hostname. After you create a DNS hostname, you get access to creating and managing DNS zones. To set up a new DNS, make sure that: * CDN is enabled * You have dns_zone or dns_zone.setup permission to access this ...
Editing a CDN edge server means adjusting the resources allocated to it, changing its label and basic properties. To edit a CDN edge server: * Go to your Control Panel's CDN EDGE SERVEr menu. * Click the label of an edge server. * On the next sc...
To edit a CDN Resource: * Go to your Control Panel's CDN RESOURCES menu. * Click the ACTIONS button next to a resource and choose EDIT. * On the screen that appears you can edit all CDN resource parameters (see the Create HTTP CDN Resource [https:...
* Go to your Control Panel's CDN STORAGE SERVERS menu. * Click the label of a required storage server. * On the next screen, click the TOOLS button, then click the EDIT STORAGE SERVER link under the STORAGE SERVER OPTIONS. * Change the storage ...
You can edit your custom SNI SSL certificates, by following this procedure: * Log in to your Control Panel. * Choose SSL CERTIFICATES in the CDN section. The page that loads shows all available custom SNI SSL certificates. * Click the ACTIONS butt...
To edit your DNS domain: * Go to your Control Panel's SETTINGS menu, and click the DNS SETUP icon. * Type a new fully qualified domain name to replace your existing domain * Click the SAVE button to save changes. If DNS domain is updated, all NS ...
When you edit a DNS Zone, you manage the records assigned to this zone. The changes are instantly updated on DNS. To edit a DNS zone: * Go to your Control Panel's DNS menu. On the screen that appears, the list of DNS zones will be displayed. * Clic...
To edit a load balancer: * Go to your Control Panel's LOAD BALANCERS menu. * Click the ACTIONS icon next to a required load balancer, then choose EDIT CLUSTER. * When the page loads, edit necessary parameters and click SAVE. When you increase the...
To adjust recipe details: * Go to your Control Panel's RECIPES menu. * Click the label of a recipe you want to edit, then click the EDIT icon. You can edit the following recipe details: _Label_ - recipe label _Description_ - recipe description ...
To edit recipe steps: * Go to your Control Panel's RECIPES menu. * Click the ACTIONS icon next to the recipe you want to change, then click the EDIT button. * On the screen that appears, you'll see the list of recipe steps. Click the EDIT icon nex...
You can edit a range of template details through the Control Panel, including minimum disk size required, version number, filename and label. To do so: * Go to your Control Panel's TEMPLATES > TEMPLATES LIST menu. You'll see a list of templates on you...
You can edit CPU and RAM resources for all VSs. Depending on the OS it is built on, some VSs can have their CPU and RAM resized without needing to be powered off ("resize without reboot"). Windows virtual servers cannot be resized without reboot. To a...
To edit virtual server backup's note: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the BACKUPS tab, then select the appropriate backup type: * IMAGES - full backups * FILES - inc...
TO EDIT A NORMAL BACKUP SCHEDULE: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtual server you want to schedule a backup for. * Click the STORAGE tab, then select DISKS. * On the screen that appears, click the AC...
PRIMARY AND SWAP DISKS For primary and swap (Linux, FreeBSD) disks you may only change the lable and the size. You can easily resize disks when needed. The resize will fail if your current usage is greater than the new size you request. Note, that any ch...
To edit a virtual server's network speed: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtual server you want to change . * Go to the NETWORK tab-> NETWORK INTERFACES. * In the ACTIONS column click the EDIT button...
o edit the name of a CDN Edge Group, or delete a group: * Go to your Control Panel's EDGE GROUPS menu. * On the screen that appears you will see the list of existing groups: * To edit the group's label, click the ACTIONS button, then click EDIT. ...
BUILD To build a generator: * Go to /cdn-wowza-token-tool/dotnet/src location * Run xbuild Upon success of the build, you will find the .exe (TokenAuthGenerator.exe) file at the 'TokenAuthGenerator/bin/Debug' folder. USAGE TokenAuthGenerator.ex...
Prerequisites: * Java 6 or 7 * Maven 2 or 3 BUILD To build a generator: * Go to /cdn-wowza-token-tool/java/ location. * Run the following: mvn clean install Upon success of the build, you will find the jar (token-auth-generator.jar) fil...
OnApp allows uploading custom bootable ISOs for recovery purposes. These could be different images for Windows/Linux/FreeBSD or any additional software. Currently, user can only view public ISOs. To view the ISOs available to you: * Go to CONTROL ...
OnApp logs all cloud management actions that take place on cloud resources, including virtual servers, disks, data stores, compute resources, templates, networks. To access and manage logs: Click the Control Panel's LOGS menu to view the log of all tr...
OnApp Cloud handles cloud deployment, VS deployment, VS management & resource allocation, compute resource and SAN management, failover, user management, billing, self-provisioning, CDN and DNS, and other associated functions. Here's a brief description o...
By default your custom templates are available only to you, as the user who created them from the backup. To make your custom templates available to all users: * Go to your Control Panel's TEMPLATES > TEMPLATES LIST menu. * Click MY TEMPLATES tab. ...
You can migrate disks of your virtual servers to other data stores, which are allocated to the same compute resource. Unlike VS migration [https://docs.onapp.com/display/42UG/Migrate+Virtual+Server] - disk migration requires reboot of the VS (despite the ...
OnApp allows hot and cold migration of virtual servers between compute resources that share common data stores (or data store zones). Hot migration means moving virtual servers that are running, while cold migration means moving virtual servers that are s...
Template groups enable you to organize your custom templates into your own groups. Also, for Windows based templates, My Template Groups provide the possibility to use your own licensing type regardless of your billing plan. For your convenience, My Tem...
This tool allows to pre-populate content of an HTTP Pull or HTTP Push CDN resource to the CDN. Recommended only for files which are especially large. To prefetch the content: * Go to your CONTROL PANEL'S CDN RESOURCES menu. * Click the required res...
his tool allows instant removal of HTTP Pull and HTTP Push cache content in the CDN, if newly updated content has not been properly replicated. To purge content: * Go to CDN RESOURCES menu. * Click the required resource link. * On the page that a...
The raw logs functionality allows you to send logs associated with your CDN resources to your distant server in real time. The raw log allows customers to understand, analyze, and debug files delivered via OnApp CDN, or can be served as audit trailed. Onc...
To rebuild a network join, added to the virtual server (required after allocating new IP addresses): * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of a required VS. * On the screen that appears, click the TOOLS button, then ...
To build/rebuild virtual server _build/rebuild virtual server_ must be enabled. This is a new permission which manages build/rebuild functionality independently from _update virtual server_ permission which used to regulate the build/rebuild options in th...
Recipe groups allow OnApp administrators to organize individual recipes into groups that can be used as a billing plan resource. This allows you to easily create groups of recipes which can be added to the billing plan to limit the recipes that are availa...
You can control user access to recipes functionality by giving different user roles certain permissions.The list below includes all the recipe permissions that can be set up in OnApp. RECIPES * _Any actions on recipes_ (recipes) - the user can take ...
The set of examples aimed to illustrate the recipe utilization. RECIPE 1 Runs on VSs for Apache server installation and default web page configuration. Can be used for the following events: * VS provisioning (starts Apache server during the VS cr...
To restore a backup: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the BACKUPS tab, then select the appropriate backup type: * IMAGES - full backups * FILES - incremental backups ...
If required, you can instruct OnApp to make sure a VS is never booted on the same compute resource as another specific VS. This may be important if, for example, you have two name servers or a load balanced web server, and you need to keep VSs on separate...
To set end-users' access to DNS service: * Go to your Control Panel's ROLES AND SETS menu. * Click the ACTIONS button next to the required user, then click EDIT. * On the screen that follows, choose the DNS ZON_E_ group in the GROUPS field. * Th...
You can set up token authentication for Video on demand and Live streaming CDN resources. To do so: * Enable Token Authentication in UI. See Create Live Streaming CDN Resource and Create Video On Demand CDN Resource (Advanced settings step). * No...
If a compute resource fails or reboots, the system migrates virtual servers to another compute resource, one VS at a time. The order VSs are migrated in is random. However, you can give a virtual server "VIP" status, and this will give that VS priority in...
With OnApp you can set firewall rules for the network interfaces of virtual servers. There are two types of firewall rule: * _ACCEPT_ - defines the packets that will be accepted by the firewall * _DROP_ - define the packets that will be rejected by ...
The CDN streaming statistics screen shows the concurrent viewers report for your CDN streaming sites. To view the statistics/graphs for your CDN streaming sites: * Go to your Control Panel's CDN RESOURCES menu. * Click the STREAMING STATISTICS tab...
To take an incremental backup: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the server you want to back up. * Click the BACKUPS tab, then select FILES. You'll see a list of the disks allocated to that virtual server. *...
To back up a virtual server: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the server you want to back up. * Click the STORAGE TAB -> DISKS. You'll see a list of the disks allocated to that virtual server. * Click the A...
Template store shows system templates gathered into groups for convenience. The template store groups have hierarchical (tree) structure: * Template group - e.g.OS * Child group * Templates Click the Template group's label to expand the list of...
User DNS zones tab allows you to manage your clients' DNS zones. Use the ACTIONS button next to the required user DNS zone to edit/delete it. The changes will be instantly updated on our DNS.
With CDN advanced reporting you can study and review the in-depth analysis of your resources in reports. Currently you can view the reports on Bandwidth Statistics and Status Codes. To view advanced reporting on BANDWIDTH STATISTICS: * Go to your Co...
To see details of a CDN Edge Group: * Go to your Control Panel's EDGE GROUPS menu. * Click the label of the edge group you want to see. * On the screen that appears you will see the list of assigned locations and available locations with the follo...
Edge servers are virtual compute resources that are much like other virtual servers in your cloud. You can perform the same basic actions on them as for VSs. To view all edge servers in the cloud: * Go to your Control Panel's CDN EDGE SERVERS menu to...
Go to your Control Panel's CDN RESOURCES menu. You will see the list of all CDN resources with the following information: * _CDN Hostname_ - hostname of the CDN resource. * _Origin Sites_ - path of the content that will be served from the CDN. * _...
To view the list of all CDN storage servers in the cloud: * Go to your Control Panel's CDN STORAGE SERVERS menu to see an overview of all storage servers in your cloud: their label, IP addresses, power status (with on/off buttons), allocated disk size...
To view the list of available SSL certificates: * Log in to your Control Panel. * Choose SSL CERTIFICATES in the CDN section. The page that loads shows all available custom SNI SSL certificates with their details: * * _ID_ - ID of the custom S...
To view instructions and basic settings of an HTTP CDN resource: * Go to your Control Panel's CDN RESOURCES menu. * Click the required CDN Hostname. * On the page that appears, click BASIC SETTINGS tab. The screen provides you with the following i...
To view the list of all recipes: * Go to your Control Panel's RECIPES menu. * On the screen that appears, you'll see the list of all recipes in the cloud. Use the tabs above to view the particular recipe type: * ALL To view the list of all r...
To view details of a live streaming CDN resource: * Go to your Control Panel's CDN RESOURCES menu. * Click the CDN Hostname of a required live streaming CDN resource. * On the page that appears you will see basic resource settings: CDN RESOURCE D...
Autoscaling monitors provide information about the cluster load. To view the load balancer's autoscaling monitors: * Go to your Control Panel's LOAD BALANCERS menu. * Click the label of the balancer you're interested in. * Click the AUTOSCALING ...
To view billing statistics for a load balancer: * Go to your Control Panel's LOAD BALANCERS menu. * Click the label of the balancer you're interested in. * Click the BILLING STATISTICS tab. * You can filter the statistics by date and time - sele...
Load balancers are also virtual servers, so you can perform the same basic actions on them as for other VSs. To view load balancer details: * Go to your Control Panel's LOAD BALANCERS menu. * Click the label of the load balancer you are interested i...
To view the recipe details: * Go to your Control Panel's RECIPES menu. * On the screen that appears, you'll see the list of all recipes in the cloud. * Click the required recipe label to view the following recipe details, along with the recipe ste...
To view the list of backup schedules for a particular virtual server: IF NORMAL BACKUP OPTIONS IS SELECTED FOR THE CLOUD: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtual server you're interested in. * Click the...
To view the list of virtual server's backups: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the BACKUPS tab, then select the appropriate backup type: * IMAGES - full backups * FIL...
To view details of a specific virtual server: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtual server you're interested in. * The screen that appears loads the VS properties, notes, activity log and tools for man...
To view all virtual servers deployed in the cloud: * Go to your Control Panel's VIRTUAL SERVERS menu to see an overview of all virtual servers in the cloud. * The page that loads will show the list of VSs together with their: * operating system ...
To view details of a video on demand CDN resource: * Go to your Control Panel's CDN RESOURCES menu. * Click the CDN hostname of a required VOD CDN resource. * On the page that appears you will see basic resource settings: CDN RESOURCE DETAILS ...
To view, edit and delete existing clients' DNS zones: * Go to your Control Panel's DNS menu. * Click the USER DNS ROLES tab. On the screen that appears, you'll see a list of all clients' DNS zones. * To edit a clients' DNS zone, click the ACTIONS ...
To manage a virtual server administrative options: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the TOOLS button on the VS's screen to expand the VS Tools menu. * The TOOLS menu ena...
OnApp has a record of all the charges applied to your VSs for the last three month period. If a virtual server was created less than three months ago, statistics are recorded for the VS's existence to date. You can view all statistics available, or those ...
OnApp tracks CPU usage for virtual servers and generates charts that help analyze VS performance. The charts show the total CPU usage for all the cores of this particular VS for a specified time period. The vertical axis shows the CPU usage percentage ...
The system tracks IOPS (Input/Output Operations per Second) for virtual servers and generates charts that help analyze VS disk performance. To see IOPS for a virtual server: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the...
OnApp includes an integrated VNC console that gives users direct access to their virtual servers through the OnApp Control Panel, if their user role permits. Administrators can access all virtual server consoles for support and troubleshooting purposes. ...
In the Networking -> IP Addresses tab you can find the list of assigned IP addresses, allocate new IP addresses and rebuild a network. To allocate a new IP Address to the VS: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of th...
OnApp tracks network usage for virtual servers and generates charts that help analyze network performance. To see network utilization statistics for a virtual server: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the virtua...
To manage a virtual server power options: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the required virtual server. * Click the TOOLS button on the VS's screen to expand the TOOLS menu. * The TOOLS menu enables you to ...
You can define custom variables for particular virtual servers. Each custom variable is a name-value set that can be used during the virtual server recipe implementation. Custom variables are set on a per server basis. You can create custom variables duri...
To manage virtual server recipes: * Go to your Control Panel's VIRTUAL SERVERS menu. * Click the label of the server you're interested in. * Click the OVERVIEW tab, then choose RECIPES. * The screen that follows shows details of all the recipes ...
The system records a detailed log of all the transactions happening to your virtual servers. The list of transactions logged by the system includes: * Provision virtual server * Startup virtual server * Stop virtual server * Resize virtual serve...