Knowledgebase : Windows Desktop OS
If your users are having issues seeing icons/text within a Windows Server 2008 R2 RDS environment then paste the below link in to an Internet Browser and download the Hotfix. The server will require a reboot afterwards in order to apply the update. http...
In order to find out the shutdown reason for most computers filter the System event log by Event ID 1074. This usually returns a reason unless the computer has completely lost power.
* Add a new account   * Select to add it as an IMAP account, and use the Advanced Settings: Below is the following details you need to enter once “Advanced Settings” is selected: Name: “account name” E-mail: sharedmailbox@domain.com IMAP Incoming ...
The RESET-COMPUTERMACHINEPASSWORD cmdlet changes the computer account password that the computers use to authenticate to the domain controllers in the domain. You can use it to reset the password of the local computer. Log on as a local Administrator, l...
There are two common ways to see results 1. You can see the results of all Group Polices applying to that workstation by using: Command prompt>gpresult /h _pathtofile_.html this will produce a report and output it to a html file. 2. You can use RSOP...
Password reset thumb drive may not work due to hibernate or fast startup on windows. These can be disabled in the power options in the control panel but requires local admin rights to do so. If you down not have local admin rights shutdown the computer us...
If you are testing for a response and you ping you may receive a ipV6 address back in the format of 2001:0db8:85a3:0000:0000:8a2e:0370:7334. If you require the IPv4 address put a -4 on the end of the name you are pigning. Example: ping themachinename -4
HOW TO USE POWERSHELL TO SET AD USER MUST CHANGE PASSWORD AT NEXT LOGON Open powershell (Run as administrator) TO CHANGE FOR ONE USER Set-ADUser -Identity -ChangePasswordAtLogon $true *note samAccountName = username TO CHANGE FOR ALL ...
To remove corrupt files of 0 bytes in size Open CMD and then type: rd /s "\?D:badfolderpath " below example for deleting corrupt file inside 'temp_new'.  Pleased note this will delete full folder so move file to a different folder should you wish to kee...
If you find Sophos stopping clients from accessing 365 please following advice from Sophos (https://community.sophos.com/kb/en-us/132178) I have confirmed that you excluded the following URLs: login.live.com account.office.net agent.office.net apc.delve.o...
When moving files around to or from a redirected My Documents directory, the following error occurs: " Windows Error 0x80070718: Not enough quota is available to process this command". This error occurs when the maximum quota has been reached for offline ...